At Guide Dogs NSW/ACT, we put clients at the heart of everything we do, providing a quality service where and when it's needed most. We are looking for a Telepractice Assistant who will work alongside individuals with a vision impairment and our Practitioners to facilitate a seamless training learning experience for all.

Key accountabilities:

• Rapport building to support an individual with vision impairment to feel comfortable with the aids/equipment/devices used throughout the telepractice session
• Supporting the demonstration and application of aids/equipment/devices to facilitate set-up, connection and filming for a telepractice session
• Communication with Practitioners (including, Orientation and Mobility Specialists, Occupational Therapists, Orthoptists, Assistive Technology Specialists) to enable effective outcomes throughout the telepractice session.
• Supporting individuals with a vision impairment to understand how to operate devices used to facilitate telepractice, and make referrals to Assistive Technology Specialist for additional support requirements.
• Liaison with key external stakeholders to help build knowledge of Guide Dogs NSW/ACT services within the community.
• The ideal candidate will love to travel as this role requires travel by car to regional areas surrounding Wagga Wagga and overnight stays as required (Accommodation and meal allowances are provided). 

Essential Knowledge & Experience:

• Excellent communication and interpersonal skills, and the ability to communicate sensitively and respectfully with all relevant stakeholders.
• Understanding of disability inclusive practice and ability to work with a team to implement inclusive and accessible services for individuals with low vision or blindness
• Excellent communication and interpersonal skills, and the ability to communicate sensitively and respectfully with all relevant stakeholders.
• Hold a current class C driver licence
• Demonstrated experience in the disability sector would be advantageous. 

Benefits that Guide Dogs offer: 

As a member of the Guide Dogs team, you will have access to a wide range of benefits tailored to your needs.

• A competitive remuneration package is available commensurate with skills and experience, which includes tax free salary packaging of up to $15,900. 
• Ongoing professional development throughout your tenure. 
• Motor Vehicle Packaging - option to choose between tool of trade vehicle or $19,000 annual car allowance. 
• EAP - Get support when you need it with Employee Assistance Program counselling sessions.
• Me Days – Receive two paid days per year to support your health and wellbeing.
• Paid Parental Leave – take time to bond with your new child with 15 weeks paid leave after qualification period
• The option to purchase up to 4 weeks additional leave each year.
• Employee benefits program and Reward and Recognition program.
• Annual flu vaccinations. 
• Support for your professional development including paid study leave and educational assistance.
• Join an organisation that makes a meaningful and positive impact on our society.

Guide Dogs NSW/ACT are proud to be an inclusive workplace that reflects our clients and the broader community and are committed to providing a work environment in which everyone is included, treated fairly and with respect. We offer equal employment opportunity regardless of your disability, gender or gender identity, race, religion, sexual orientation, age, marital or domestic status, carer status, or political opinion.

If you require an adjustment within the recruitment process, please contact jobs@guidedogs.com.au to inform us of your preferred method of communication.